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‎06-12-2023 01:09 PM

HP Recommended
Product: HP Pavilion Gaming Laptop - 17-cd1014na
Operating System: Microsoft Windows 11

Hi, I have an HP Pavilion Omen 17 that’s about 3 years old now. I recently had the laptop crash and refuse to boot up after a warm day. It usually has overheating problems but this is new (I use a cooling mat).

The 5.3 error code is blinking on the caps lock, the display is entirely black and the fans are not running. I have attempted a hard reset, unplugging all external devices and power cable but the problem still persists.

I cannot open the laptop myself to check internally and I do not have the money to buy a new laptop or send it to a repair centre. 
Please help

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