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‎09-22-2022 05:02 AM

HP Recommended
Product: HP Elite Dragonfly Notebook PC
Operating System: Microsoft Windows 11

When I restart I get a message saying that a new restart is required to update the HP R93 firmware - but if I do the restart (even several times) the message just reappears. Any idea what is causing this, if it is a serious concern, and how to fix?

7 people had the same question
6 REPLIES 6

‎09-22-2022 07:42 AM

HP Recommended

Hello @SC1922 

Sorry to hear that you are having problems ... I would like to help you.

 

Let me check your current system configuration.

 

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/paste following key/value pairs:

 

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

Processor

BIOS Version/Date

 

(2) Please report your results

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‎10-07-2022 05:06 PM

HP Recommended

Please report back

Kind regards

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‎10-27-2022 09:52 AM

HP Recommended

Same issue as described by others

 

Hereby my information as requested:

 

Naam van besturingssysteem Microsoft Windows 10 Pro
Versie 10.0.19044 Build 19044
Systeemmodel HP Elite Dragonfly
Systeem-SKU 8MK86EA#ABH
Processor Intel(R) Core(TM) i7-8565U CPU @ 1.80GHz, 1992 MHz, 4 core('s), 8 logische processor(s)
BIOS-versie/datum HP R93 Ver. 01.20.00, 18-3-2022

 

Please advise

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‎10-27-2022 01:10 PM - edited ‎10-27-2022 01:11 PM

HP Recommended

Hello @ArVaD 

Create a new topic and I will help you.

Kind regards

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‎12-15-2022 05:50 AM - edited ‎12-15-2022 05:50 AM

HP Recommended

OS Name: Microsoft Windows 11 Pro

Version:10.0.22621 Build 22621

System Model: HP Elite Dragonfly

System SKU: 6FW28AV

Processor: Intel(R) Core(TM) i5-8365U CPU @ 1.60GHz, 1896 Mhz, 4 Core(s), 8 Logical Processor(s)

BIOS Version/Date: HP R93 Ver. 01.11.00, 11/19/2021

please help

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‎12-15-2022 08:55 AM

HP Recommended

Hello @MisterBegginer 

Create a new topic and I will help you.

Kind regards

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