Create an account on the HP Community to personalize your profile and ask a question
04-14-2023 06:58 AM
Below is the link to the service manual for your notebook.
Chapter 1 has the memory upgrade info and the NVMe drive capacities offered in the model series.
According to the manual, you can install 2 x 8 GB of DDR4-3200 memory in your notebook.
If you want to install 2 x 16 GB of memory run this command to see if that would be possible:
1. In the search box, search for cmd and click Run as administrator.
This will open the command prompt.
2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.
There, it will show the maximum RAM capacity your PC's motherboard can support.
The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.
If the report indicates that you can install 2 x 16 GB of memory, this should be a compatible 16 GB memory chip for your notebook:
Didn't find what you were looking for? Ask the community