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HP Recommended
Victus by HP Gaming Laptop 15-fa0000 (680A2AV)
Microsoft Windows 10 (64-bit)

I own an HP Victus 15 gaming laptop that originally came with Windows 11. When I installed Windows 11, the touchpad and speaker were not working initially. However, after installing the drivers from your website, everything started working fine.

I have now downgraded to Windows 10 because I find it more stable and suitable for my needs. Unfortunately, after installing Windows 10, both the touchpad and speaker stopped working again. I managed to get the speaker working by installing the driver, but the touchpad driver shows an error stating, "This OS is not supported."

I remember using the Elan touchpad driver for Windows 11, which is not working for Windows 10. Since HP does not provide drivers for Windows 10 for my laptop model, can you please guide me on how to resolve this issue? Is it possible to use an Elan driver from another brand, or is there any other compatible driver I can use for the touchpad on Windows 10?

Thank you for your assistance.

1 REPLY 1
HP Recommended

Hi @code-emeperor,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

I am afraid there are no third-party drivers available for your PC and HP does not recommend any as this could brick the PC. 

 

I would recommend you go back to the original OS which this PC came with preinstalled OS. This may resolve the issue. 

 

 

Hope this helps! Keep me posted for further assistance

 

Please mark this post as Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

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