HP Victus 16 Problem unsolved and not ignored

[oakTINO]

I made a post about this a long time ago, and countless users have confirmed the exact same GPU performance issue. What has HP done since then? Absolutely nothing.

I paid 1,600 euros for a so-called gaming laptop, and I’m getting the performance of a 30-euro office PC with integrated graphics. It’s ridiculous. Every attempt to fix it through support — even under official HP warranty — has led nowhere.

This is not a minor issue or user error. It’s a firmware-level problem that HP refuses to acknowledge or address. At this point, it feels like customers are being ignored and scammed out of their money.

HP, you need to take responsibility and release a BIOS/EC firmware update to fix this GPU performance throttling once and for all. Enough silence, enough excuses — it’s time to deliver a real solution.Post 

[Raqeeb26]

Hi @oakTINO ,

Thank you for posting your query, I will be glad to help you.

I'm sorry to hear about the ongoing performance issues you are experiencing with your HP Victus 16 gaming laptop. Addressing these types of challenges can be frustrating, especially when you expect high performance from a gaming device. While I'm unable to access specific user posts or intervene directly.

Kindly, find the latest bios driver for october 31

F.25 Rev.A

https://support.hp.com/us-en/drivers/victus-by-hp-16.1-inch-gaming-laptop-pc-16-e0000/2100371512

But make sure you manually put serial number below to get Latest bios driver.

https://support.hp.com/in-en/drivers/laptops

Let me know if it fixes your issue

[oakTINO]

Hi @Raqeeb26,

Thanks for your reply, but I need to clarify something important.

The BIOS version you linked — F.25 Rev.A — is not available for my model. My laptop is specifically:

HP Victus Gaming Laptop 16‑r1001sf (A95J4EA)

For my model, the latest BIOS officially released is F.18. I cannot, and should not, install F.25 because it is meant for a different Victus 16 variant, and flashing a BIOS not intended for my exact model is extremely risky — it can potentially brick the laptop.

This means:

• The “latest BIOS” you suggested does not apply to my laptop

• My GPU throttling issue persists in F.18, which is the latest firmware my model has

• This is further proof that this is a firmware-level EC/BIOS issue affecting certain Victus 16 models, and it cannot be fixed by generic BIOS suggestions

I’m asking HP to acknowledge this issue for the r1001sf / A95J4EA model and provide an official EC/BIOS fix, because right now my 1,600€ gaming laptop is severely underperforming.

Please escalate this to the engineering team — this is not a user error or driver issue, it’s a hardware-level throttling problem.

[Raqeeb26]

Hi @oakTINO ,

Thank you for bringing this issue to our attention, and we appreciate the detailed information you have provided regarding the performance behavior on the HP Victus 16 with the RTX 4070 and Intel i7-14650HX. We understand how important consistent GPU performance is—especially on a system designed for demanding gaming and creative workloads—and we apologize for the inconvenience this issue is causing.

• We are actively reviewing EC firmware behavior with the affected GPU/CPU configuration.
• Engineering teams are analyzing system telemetry and performance traces to determine whether an adjustment to the EC’s power-management algorithm is required.
• If a firmware fix is validated, it will be released through an updated BIOS package on the HP Support website.

While the investigation is in progress, we recommend ensuring that the following settings remain enabled:

1. Windows Power Mode set to Best Performance.
2. NVIDIA Control Panel → Manage 3D Settings → Power Management Mode: Prefer Maximum Performance.
3. HP OMEN Gaming Hub / HP Command Center (if available) set to Performance mode.

We understand that you may have already attempted these steps, but they help ensure consistent system behavior while we complete our analysis.

Your feedback is extremely valuable and has been forwarded directly to our engineering and product quality teams

[oakTINO]

Hi @Raqeeb26,

Thank you for forwarding this to engineering — but I need to highlight something important:

This is already the second time I have reported this exact issue.
The first time, nothing was resolved, no firmware fix was released, and the problem has continued for months on a laptop that is still under official HP warranty.

I also want to make it clear that I am a PC expert, and I have already done every possible optimization on the OS and drivers to rule out software-side problems — clean installs, performance plans, NVIDIA settings, power tuning, BIOS resets, firmware checks, HP tools, thermal monitoring, everything.
Nothing changes the behavior because the issue is clearly EC/firmware-level, not software or OS.

Because of this, I’m requesting that this investigation be handled with the highest priority — as fast as possible.
My Victus 16-r1001sf (A95J4EA) cannot reach expected RTX 4070 performance due to EC-level GPU power throttling, even with temperatures well below limits.
Since my model only has BIOS F.18 available, there is no updated EC firmware I can install to attempt a fix.

I kindly ask HP engineering to prioritize a firmware/EC update for this configuration, because right now customers are not receiving the performance they paid for. At €1,600, this is a serious issue — and so far, no fix has been provided despite previous reports.

Thank you again for your help, and please keep me updated as soon as engineering has any progress.