HP Victus 16 screen dying

[TommyBoy222]

Pls, say anything what is this... Making in Windows, in games and in BIOS too. All driver updated, today newest BIOS...

[zoey7886]

@TommyBoy222, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding your HP Victus 16 screen dying! 

We're thrilled to have the opportunity to assist you and provide a solution.  

Since the issue is showing up in BIOS too, it’s likely hardware-related rather than a driver or software problem. Here are a few steps we can try to narrow it down:

Hard Reset:

• Power off the laptop.
• Unplug the charger and any connected devices.
• Press and hold the power button for 15-20 seconds to drain any residual power.
• Power it back on and see if the screen behaves normally.

Check Display Cable/Connection:

• If you’re comfortable, try gently adjusting the screen’s position. If the display flickers or responds, it could be a loose connection.

External Monitor Test:

• Connect the laptop to an external monitor using HDMI or USB-C.
• If the external monitor works fine, the issue might be with the laptop’s display panel.

BIOS Reset:

• Turn off the laptop.
• Turn it back on and immediately start tapping F10 to enter BIOS.
• Once in BIOS, press F9 to load defaults, then F10 to save and exit.

🔎 A Few Questions to Dig Deeper:

1. When the screen dies, does it go completely black, or do you notice any faint backlight or distorted graphics?
2. If you gently press or tap around the screen edges, does anything change?
3. Have you noticed any overheating or unusual fan noise before the screen goes out?

Let me know how it goes — we’ll figure this out together! 😊  

Take care, and have an amazing day!  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

Regards, 

[TommyBoy222]

Hello, notebook have only few months... No flex cable problem. Try all of these, but no luck.

I think its motherboard voltage problem (capacitor, coils etc.). Random sleeping, shut off the LCD, keyboard and fans off too.

I show it to Eshop where buy, he sending to HP service. But thanks for help.

I buy HP for reason long life, have 15 year HP notebooks and still working fine. But this new types... 😕