HP Victus Gaming Laptop Camera Feature not working

[Echo345678]

I need some help to restore my camera feature. I am joining zoom and web test cam and saying that camera is unavailable and a bunch of errors. I tried fixing the problem my watching videos on yt and searching the internet but nothing helped like checking my privacy settings for the camera which is on and no restrictions. Restarting the camera driver and settings etc. I had this problem last week and whenever I turned on my camera the shutter flashes white light intermittently. Thanks. 

[Hawks_Eye]

Hi @Echo345678 

Welcome to the HP Support Community! We're here to help you get back up and running.

Thanks for explaining everything so clearly—this issue with your HP Victus camera sounds like a frustrating mix of software confusion and possible hardware miscommunication. The intermittent white shutter light is a key clue: it often signals that the system is trying to initialize the webcam but failing to establish a stable connection.

Let’s walk through a targeted recovery path that’s helped other Victus users with the same symptoms:

Step-by-Step Fix for HP Victus Webcam Issues

 

1. Check for a Physical Shutter or Function Key

Some Victus models have:

• A physical shutter switch near the webcam
• Or a keyboard shortcut like Fn + F8 or Fn + F10 (look for a camera icon)

Try toggling that key or switch—even if it seems unrelated. It may be disabling the camera at the hardware level.

2. Fully Reinstall the Camera Driver

Even if you’ve restarted it, a clean reinstall can reset corrupted settings:

• Press Win + X → Device Manager
• Expand Cameras or Imaging Devices
• Right-click your webcam → Uninstall device
• Check “Delete the driver software for this device” if available
• Restart your laptop—Windows will reinstall the default driver

If the camera doesn’t reappear, go to HP’s support page and manually install the latest webcam driver for your exact model.

3. Run HP Hardware Diagnostics (Camera Test)

This checks if the camera is physically responsive:

• Restart your laptop and press Esc or F2 repeatedly to enter diagnostics
• Run the Camera Test under “Component Tests”
• If the test fails or the light keeps blinking, note the error code

4. Check Camera Privacy Settings (Again, but Thoroughly)

Go to:

• Settings > Privacy & Security > Camera
• Ensure Camera access and Let apps access your camera are both ON
• Scroll down and confirm Zoom, Webcam Test, and Camera App have permission

5. Try Alternate Apps

Sometimes the built-in Camera app fails while Zoom or Teams still work. Try:

• webcamtests.com in your browser
• Zoom or Google Meet
• If the camera works in one but not others, it’s likely a software conflict

If you’d like help locating your exact product number or preparing a support case, I can guide you through that too. Let’s get your camera back online.

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Take care, and have an amazing day!

Regards, 

Hawks_Eye