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HP Recommended

Hello HP,

I am reporting a serious and consistent performance issue with my HP Victus 16 (RTX 4070 + i7-14650HX). It appears that the BIOS or EC firmware is significantly restricting power delivery to both the CPU and GPU, resulting in extreme underperformance across all games.

For example, in Valorant, with Omen Gaming Hub set to Full Performance and NVIDIA Control Panel set to Maximum Performance, the system only achieves around 280 FPS, with GPU usage stuck at 30% and CPU usage around 20%.
Meanwhile, my previous laptop (RTX 4070 + i7-12700H) — which has a weaker CPU — easily reached 99% GPU usage and up to 1000 FPS in the same scenario.

This issue is not limited to one game. In SCP: Secret Laboratory (Unity Engine), the system averages around 66 FPS with GPU usage at 20%, while my older system reaches 600–700 FPS under identical conditions with full GPU utilization.

Both CPU and GPU temperatures stay under 60°C, so thermal throttling is not the cause.

I am a PC and IT expert, and I have already tested every possible configuration:

  • Reinstalled and cleanly updated Windows and NVIDIA drivers

  • Adjusted power plans, registry, BIOS, and EC reset

  • Verified Omen and NVIDIA settings for maximum performance

There is nothing left to adjust through Windows, drivers, or BIOS menus — this is clearly a firmware-level restriction.

I strongly request HP to review this issue and release an updated BIOS or EC firmware that restores proper power limits and full hardware performance.

Thank you.

oak
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.