-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Gaming
- Gaming Notebooks
- HP Victus stuttering; Latency issues

Create an account on the HP Community to personalize your profile and ask a question
02-12-2026 08:18 AM
Hello! Since the beginning of February, I have been getting consistent stuttering in what seems like random intervals (minute scale). I have done alot of troubleshooting like changing power settings, uninstalling drivers with DDU, and even factory resetting. Problem still persists, and I am running out of ideas for a possible fix.
Here is a LatencyMon test run i did for 5 mins:
I feel like the issue is due to this Advanced Micro Drivers, but I swear i disabled the windows auto install drivers feature before I DDU uninstalled my drivers, and I still saw these drivers installed after I had wiped my device.
Solved! Go to Solution.
Accepted Solutions
02-12-2026 08:32 AM
Do this:
- Press Win + R, type services.msc, Enter.
- Find HP One Agent Service, right-click > Properties.
- Set Startup type to Disabled; click Stop if running > apply and OK.
- Close window, restart laptop.
- Test it.
02-12-2026 08:32 AM
Do this:
- Press Win + R, type services.msc, Enter.
- Find HP One Agent Service, right-click > Properties.
- Set Startup type to Disabled; click Stop if running > apply and OK.
- Close window, restart laptop.
- Test it.