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- HP laptop Battery got swollen in one year

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11-26-2023
04:30 AM
- last edited on
11-27-2023
05:52 AM
by
JessikaV
I have a HP laptop which is only used for word excel and basic internet search and YouTube that's it.
Product name - HP Laptop PC 14-d2000 (2D126AV)
Product Line - Volume Notebooks
Product Number - 3T169PA
Serial Number - [Personal Information Removed]
Battery model - HT03XL (please find the attached battery picture )
Laptop model mentioned on amazon when bought - Hp Laptop 14s-dy2500TU
The battery got swollen just after 1 year and the laptop is still working fine.
The battery swollen so much that the back cover cracked.
How I Use - I keep the laptop on my table forever and connected to AC power adapter(which came with laptop) always on to preserve battery life as suggested by one of the HP expert executive here @Dragon-Fur answered at - HERE
My laptop is on for 10-14 hours a day using word excel pdf and basic internet search . Always connected to AC supply.
Many hp shopkeepers, retailers(HP company outlet(India)) say to remove the Charger(power supply ) at 90% and connect charger again at 20% so that battery does not get damaged and run longer, else it will over charge and battery will get destroyed.
So requesting the HP please help me with you best battery power engineers and BIOS engineers at HP to conclude, what is the best to extend battery life .
> Can I keep the laptop always connected to power supply to increase battery life by reducing charge cycle? (As I don't need to travel with my laptop)
> OR I should charge till 90% and remove charger and use on battery till 20% and charge again at 20% to 90%?
I also have a dell laptop which has a excellent inbuilt Dell power manager which we can configure to run laptop always on AC power.
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11-26-2023 09:43 AM
You are welcome.
I don't have any more actual advice -- I responded because you quoted an old thread that I'd answered.
Due to there having been many answers since that time that contradict the advice I'd provided, it is prudent to say, "OK - that might be wrong. Moving on."
Battery technology of this type is well documented -- there are lots of articles on the Internet that explain how the battery tech works, and what is recommended by various people who claim to know the answers.
Experts in this Community provide the advice that is currently available, including (and not limited to):
- Run the system on battery at least once a month, drain to about 20-30 percent, Plug in and charge.
- Long life batteries, like those provided in the more expensive Business class / commercial machines, tend to last longer -- at least the three years (standard warranty on business class).
- Claims are made that reducing the charge level can extend battery life and reduce possible side affects - swelling. Business class / commercial systems provide a Battery Health method that shuts the battery charge off at 80%.
I don't have a permanent solution -- battery technology is in need of improvement, in my opinion.
From HP
HP Notebook PCs - Swelling or deformation of notebook battery
Article that explains Smart Battery Technology
Battery use and care, how batteries perform over time, and expected battery life
HP Notebook PCs - Lithium-Ion Batteries
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click my Post "Accept as Solution"
11-26-2023 08:28 AM
Turns out there is evidence that leaving the battery in the system and always on AC power might contribute to swelling of the battery over time. So say people with more experience than I on this very subject. Old thread is locked so will stay "as is".
I've had batteries that never show signs of distress using the method described in that post -- and I've had batteries that swell over time regardless of whether they are used on occasion (disconnect AC power and run down the battery). Battery technology is still primitive, in my opinion. We use what we have to keep our cars, phones, and devices going.
Leaving a swollen battery in the computer is inviting more trouble -- the only solution is to replace the bad battery.
If the computer is still in Warranty, do contact HP Support.
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
11-26-2023 09:15 AM
Thanks for the Response,
Also I would like to update, I keep my ac adapter connected only for 10-12 hrs (when I am using my laptop), after that I shutdown completely and remove the AC adapter at night
So what do you advice for me after getting a new battery if I use my laptop for 10-12 hours a day ?
> Should I keep on AC adapter connected to laptop for 10-12 hours to reduce the charge cycles and increase battery life?
> OR Remove charger after getting battery full and plugging at 25% ?
> OR Is there any software or driver from HP which I can install which can run my laptop on ac adapter without hampering my battery by swelling or any other way.?
I am not sure how this HP laptop works and its battery and how its configured. It has internal battery. If possible please consult with the Tech team who have designed the bios and the whole charging logic for better and permanent solution to my HP laptop and other public in this doubt. Also I am not out of warranty.
As per my analysis I have seen complete charging and discharging till 25% reduce battery charge holding capacity and life.
Such issues will prevent me from buying HP laptops further and switch to dell as it has a proper UI tool to control this.
11-26-2023 09:43 AM
You are welcome.
I don't have any more actual advice -- I responded because you quoted an old thread that I'd answered.
Due to there having been many answers since that time that contradict the advice I'd provided, it is prudent to say, "OK - that might be wrong. Moving on."
Battery technology of this type is well documented -- there are lots of articles on the Internet that explain how the battery tech works, and what is recommended by various people who claim to know the answers.
Experts in this Community provide the advice that is currently available, including (and not limited to):
- Run the system on battery at least once a month, drain to about 20-30 percent, Plug in and charge.
- Long life batteries, like those provided in the more expensive Business class / commercial machines, tend to last longer -- at least the three years (standard warranty on business class).
- Claims are made that reducing the charge level can extend battery life and reduce possible side affects - swelling. Business class / commercial systems provide a Battery Health method that shuts the battery charge off at 80%.
I don't have a permanent solution -- battery technology is in need of improvement, in my opinion.
From HP
HP Notebook PCs - Swelling or deformation of notebook battery
Article that explains Smart Battery Technology
Battery use and care, how batteries perform over time, and expected battery life
HP Notebook PCs - Lithium-Ion Batteries
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click my Post "Accept as Solution"
11-30-2023 04:35 AM - edited 11-30-2023 04:38 AM
Thanks for the update and links of the Document.
Is there any software or driver which I can download recommend by HP or general which can control battery charge from 20% - 80% when always connected to AC power. So that the battery is only charge upto 80% and runs on AC only when connected to AC adapter?
11-30-2023 07:49 AM
You are welcome.
I'm not aware of a method to limit the battery charge level that works in all consumer level notebooks.
The Pavilion is a consumer series.
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Information / Tests
HP Notebook PCs - Improving Battery Performance (Windows)
HP Gaming Laptops - Introducing Adaptive Battery Optimizer, Designed to Prolong Battery Lifespan
- HP Pavilion Gaming 15-dk0000 Laptop PC
- HP Pavilion Gaming 17-cd0000 Laptop PC
- OMEN by HP 15-dh0000 Laptop PC
- OMEN by HP 17-cb0000 Laptop PC
- OMEN X by HP 15-dg0000 Laptop PC
Provided FYI only
If you decide at some point to upgrade to a business / commercial class HP machine, you can take advantage of the features on those systems, including the upgraded components, longer warranty, and -- of interest in this case -- the HP Battery Health Manager.
HP Business Notebook PCs - HP Battery Health Manager
White Paper – Technical Paper – For IT managers and technicians (2021)
HP Business Notebooks - Enabling Battery Health Manager in Your Environment
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click my Post "Accept as Solution"