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10-05-2020 11:33 AM
So I just got around to installing ram and m.2 SSD to my 3 yr old laptop. the ram was installed just fine but I'm having trouble with the SSD. I installed a Samsung 970 EVO Plus 1 TB SSD to the port but it's not showing in the bios, device manager, or disk manager. I'm really hoping that the port isn't dead and that I'm just missing something in the program. Help me, please!!
10-05-2020 12:35 PM
The service manual for your notebook indicates that NVMe SSD's are supported. Chapter 1, page 2.
Is it possible that you did not firmly seat the drive into the M.2 slot?
Someone else had the same issue and insisted they did, but took the PC apart and re-seated the SSD and it worked afterward.
10-05-2020 06:25 PM
The forum has had different kinds of glitches over the last few days and the host is working diligently to resolve them.
As I type this reply, I keep getting a red banner indicating that an unexpected error has occurred.
Under the circumstances, I would say the M.2 slot is bad because I don't know of any reason why the Samsung NVMe drive would be incompatible to the point where even the BIOS does not see it.
10-05-2020 07:20 PM
It should have just been plug and play.
I don't know what Bios settings your notebook has.
Check to see if there is a security setting that enables or disables the slot.
If not, then I doubt that there is anything you can do to get it to work.