• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎01-14-2020 11:39 AM

HP Recommended
Product: HP OMEN 17 or 15
Operating System: Microsoft Windows 10 (64-bit)

hi, its been a year since i have bought my open laptop. im an architecture student and i use rendering and modeling softwares in my laptop. although now i have been getting a cooling fan not working error upon starting my laptop. i got it fixed from the dealer shop i bought the laptop. it seemed to be working fine for 2 months but now again its showing the same error. please help, this laptop is a huge investment for me, icant lose this or buy another one.

1 person had the same question
3 REPLIES 3

‎01-16-2020 01:53 PM

HP Recommended

@sayedahiba Welcome to HP Community!

 

I understand that you are getting a cooling fan error for the HP omen laptop.

 

In that case, please update the BIOS and check.

 

Please click to download the BIOS.

 

https://support.hp.com/us-en/drivers

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

Was this reply helpful? Yes No

‎01-25-2020 07:06 AM

HP Recommended

i updated the BIOS it didnt help. instead now when the fan tries work it gives a loud noise.

Tags (1)
Was this reply helpful? Yes No

‎01-25-2020 03:51 PM

HP Recommended

@sayedahiba

Thank you for posting back. 

 

This sounds like hardware related issue with the system fan. Hence, I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.