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sayedahiba
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Message 1 of 4
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HP omen cooling fan not working

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HP OMEN 17 or 15
Microsoft Windows 10 (64-bit)

hi, its been a year since i have bought my open laptop. im an architecture student and i use rendering and modeling softwares in my laptop. although now i have been getting a cooling fan not working error upon starting my laptop. i got it fixed from the dealer shop i bought the laptop. it seemed to be working fine for 2 months but now again its showing the same error. please help, this laptop is a huge investment for me, icant lose this or buy another one.

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praveen196
HP Support Agent
HP Support Agent
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Message 2 of 4
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@sayedahiba Welcome to HP Community!

 

I understand that you are getting a cooling fan error for the HP omen laptop.

 

In that case, please update the BIOS and check.

 

Please click to download the BIOS.

 

https://support.hp.com/us-en/drivers

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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sayedahiba
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Message 3 of 4
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i updated the BIOS it didnt help. instead now when the fan tries work it gives a loud noise.

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Echo_Lake
HP Support Agent
HP Support Agent
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Message 4 of 4
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@sayedahiba

Thank you for posting back. 

 

This sounds like hardware related issue with the system fan. Hence, I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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