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‎08-25-2020 08:23 AM

HP Recommended
Product: HP ZBook Firefly 14 G7
Operating System: Microsoft Windows 10 (64-bit)

screen.jpgHi everyone.
When I launch my laptop, I get this error, and I don't understand, what to do.
I already update driver of that program for my laptop.
Can somebody help me?

8 people had the same question
2 REPLIES 2

‎08-25-2020 08:27 AM

HP Recommended

@Mikhail_U 

 

Would you translate the message for those of us who do not speak Russian?

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

 

Dragon-Fur

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‎10-21-2020 07:42 AM

HP Recommended

I got the same issue. The message reads "The application encountered an error while executing the desired action. This may be due to a server error. Please try again in a few minutes" (translated from french). After contacting support, the problem was fixed by a BIOS update and an update of the Hotkey pilot (links were furnished to me via mail by the support person). Hope this helps.

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