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‎05-04-2026 12:57 PM

HP Recommended

I’m thinking of buying an HP OMEN 16 AP0010NT gaming laptop with an AMD Ryzen AI 7 350, 32 GB RAM, 1 TB SSD, RTX 5060, and a 144 Hz display, but after doing some research, I found that both the Victus and OMEN series from HP have issues with the Hall sensor. I don’t want to take any risks, so I’m asking: is there a risk with this model?

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3 REPLIES 3

‎05-06-2026 10:50 AM

HP Recommended

Hi @NateS7,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to help you.

We have not had this issue with the new models. 

May I know which model you want to purchase?
 

 

Take care and have a good day.

I'm an HP Employee.


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‎05-08-2026 11:31 AM

HP Recommended

HP OMEN 16 AP0010NT

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‎06-09-2026 05:03 AM

HP Recommended

Hi @NateS7,

Thank you for posting your query. I will be glad to help you.

We have not had this issue with the OMEN 16. 

May I know which model you want to purchase?

Kindly follow this link to locate the nearest HP service centre:    https://support.hp.com/us-en/help/service-center
 

(Select the country from the dropdown menu and enter the city name or PIN code)


Please feel free to contact us here anytime you need any further assistance.


Have a great day!

I'm an HP Employee.


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