Hanging and freezing problems in hp pavilion gaming 15 (2019)

[bt8585]

My new laptop gets hang and fps drop suddenly in the middle of gaming. When laptop battery remaining half, sometimes performance become slower but when i charge it, it become smooth. Certain time i play game while charging it getting a bit stuck and laggy too. After closing the games, i press windows key and right click they have no respond until 20 seconds like that they appear. Btw i have 8gb ram.

Anyone experience this too? How can i solve it? 

[praveen196 · Accepted solution]

@bt8585 Welcome to HP Community!

I understand that the FPS is dropping while playing the games.

There are many ways to increase FPS and system performance: 

• Update the BIOS. 

For desktop PCs, go to HP Desktop PCs - Updating the BIOS. 

For notebook PCs, go to HP Notebook PCs - Updating the BIOS 

• Update the graphics driver. 

Go to HP Customer Support - Software and Driver Downloads, enter your PC model, then select the driver for your graphics card. 

• Most games allow you to change the graphics settings. Using a lower graphic quality often improves FPS. 

• Close any applications or programs that are not being used. 

• Turn on Game Mode. Game Mode is a new feature in Windows 10 Creators Update that improves gaming performance by limiting background processes and programs from using system resources while a game is running. 

CLICK HERE FOR MORE STEPS AND INSTRUCTIONS. 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!