cancel
Showing results for 
Search instead for 
Did you mean: 
bt8585
New member
3 1 0 0
Message 1 of 2
4,324
Flag Post

Solved!

Hanging and freezing problems in hp pavilion gaming 15 (2019)

HP Recommended
HP Pavilion Gaming Laptop 15-dk0xxx
Microsoft Windows 10 (64-bit)

My new laptop gets hang and fps drop suddenly in the middle of gaming. When laptop battery remaining half, sometimes performance become slower but when i charge it, it become smooth. Certain time i play game while charging it getting a bit stuck and laggy too. After closing the games, i press windows key and right click they have no respond until 20 seconds like that they appear. Btw i have 8gb ram.

 

Anyone experience this too? How can i solve it? 

1 ACCEPTED SOLUTION

Accepted Solutions
praveen196
HP Support Agent
HP Support Agent
10,488 10,491 471 748
Message 2 of 2
Flag Post
HP Recommended

@bt8585 Welcome to HP Community!

 

I understand that the FPS is dropping while playing the games.

 

There are many ways to increase FPS and system performance: 

  • Update the BIOS. 

For desktop PCs, go to HP Desktop PCs - Updating the BIOS

For notebook PCs, go to HP Notebook PCs - Updating the BIOS 

  • Update the graphics driver. 

Go to HP Customer Support - Software and Driver Downloads, enter your PC model, then select the driver for your graphics card. 

  • Most games allow you to change the graphics settings. Using a lower graphic quality often improves FPS. 

  • Close any applications or programs that are not being used. 

  • Turn on Game Mode. Game Mode is a new feature in Windows 10 Creators Update that improves gaming performance by limiting background processes and programs from using system resources while a game is running. 

CLICK HERE FOR MORE STEPS AND INSTRUCTIONS. 

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!
 

View solution in original post

0 Kudos
1 REPLY 1
praveen196
HP Support Agent
HP Support Agent
10,488 10,491 471 748
Message 2 of 2
Flag Post
HP Recommended

@bt8585 Welcome to HP Community!

 

I understand that the FPS is dropping while playing the games.

 

There are many ways to increase FPS and system performance: 

  • Update the BIOS. 

For desktop PCs, go to HP Desktop PCs - Updating the BIOS

For notebook PCs, go to HP Notebook PCs - Updating the BIOS 

  • Update the graphics driver. 

Go to HP Customer Support - Software and Driver Downloads, enter your PC model, then select the driver for your graphics card. 

  • Most games allow you to change the graphics settings. Using a lower graphic quality often improves FPS. 

  • Close any applications or programs that are not being used. 

  • Turn on Game Mode. Game Mode is a new feature in Windows 10 Creators Update that improves gaming performance by limiting background processes and programs from using system resources while a game is running. 

CLICK HERE FOR MORE STEPS AND INSTRUCTIONS. 

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!
 

View solution in original post

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation