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‎05-18-2020 08:30 AM

HP Recommended
Product: Omen by hp laptop
Operating System: Microsoft Windows 10 (64-bit)

Hard drive short DST Check: Failed.

Failure id : 0LSM64-95N000-MFPURF-60W203

Do I need to change my hard drive?

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-18-2020 09:08 AM

HP Recommended

Hi:

 

Yes, you need to install a new hard drive and reinstall the operating system.

 

Below is the link to the service manual, where you can find the hard drive removal and replacement procedure.

 

http://h10032.www1.hp.com/ctg/Manual/c06002077

 

After the drive is replaced, you can using another Windows PC, a 32 GB USB flash drive and the HP cloud recovery tool, you can make a bootable recovery drive that will reinstall W10, the drivers and the software that originally came with your notebook.

 

Here is an info link for how to use that utility...

 

https://support.hp.com/us-en/document/c06162205

View solution in original post

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1 REPLY 1

‎05-18-2020 09:08 AM

HP Recommended

Hi:

 

Yes, you need to install a new hard drive and reinstall the operating system.

 

Below is the link to the service manual, where you can find the hard drive removal and replacement procedure.

 

http://h10032.www1.hp.com/ctg/Manual/c06002077

 

After the drive is replaced, you can using another Windows PC, a 32 GB USB flash drive and the HP cloud recovery tool, you can make a bootable recovery drive that will reinstall W10, the drivers and the software that originally came with your notebook.

 

Here is an info link for how to use that utility...

 

https://support.hp.com/us-en/document/c06162205

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