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‎03-18-2024 06:03 AM

HP Recommended
Product: OMEN Laptop - 17-cb1015nl
Operating System: Microsoft Windows 10 (64-bit)

Thank you so much for your help. . I reset the PC to factory reset but nothing changed. I have tested all components and they passed the problem. I remembered that the problem occurred after installing the latest version of HP PC Hardware Diagnostics Windows. I tried uninstalling and installing the old version but it didn't work. it doesn't work because it tells me it already exists on the PC. To understand better there is a video

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