Heat problem with hp omen 15-ce0xx

[turkicro]

Hi, so i have hp omen gaming laptop. I have problem with cpu overheating and cpu throttling (34%max). when i gaming in less then 5 minutes my pc start overheat. i have cooling pad from cooler master . 

i7-7700hq

nvidia gtx 1050 

i used aida 64 extreme for testing and monitor my laptop. 

while gamingtestwhile gamingtesttest

[Echo_Lake]

@turkicro

Thank you for posting on the HP Support Community.

• Have you tried removing dust and lint by cleaning vents?
• Does computer shutdown automatically?
• Have you made any hardware/software changes?

I have a few troubleshooting steps we could try to fix the issue:  

Perform Windows Update and HP Support Assistant:

To check for updates now, select the Start button, and then go to Settings  > Update & security  > Windows Update, and select Check for updates.

Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool.

1. To open the HP Support Assistant, double-click the HP Support Assistant icon .
2. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
3. Click Check for updates and messages to scan for new updates.
4. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
5. Click the update name for a description, version number, and file size.
6. Select the box next to any updates you want to install, and then click Download and install.

And also run BIOS Update: Follow steps from the link: https://support.hp.com/in-en/document/c00042629

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[Voka]

Hi, have you solved the problem?

I have the same issue. The solutions recomended by HP did not help. 

After the laptop shut down becasue of oveheating, it does not start. It says boot device not found. It start again after some minutes. It seems that in my case the SSD is the source of troubles. 

[turkicro]

Well,my solution was to change termal paste. Now everything is fine. Hope i helped 🙂

[Voka]

Many thanks. Will try. It could be that in 2 years the paste dried up.