Heating Issue on HP Pavilion Gaming

[Michaelzzz]

So I received this laptop yesterday and started installing all my software.

I installed pretty much every recent driver and even installed the latest BIOS.

But when I opened the program Speccy to see my temperatures, my CPU temps were extremely high on idle.

They were about 50/60 degrees and when running something like 3DMark it was running at 80 degrees.

These temps are WAY to high for a laptop that I only used for 2 hours.

Is there any solution for this problem?

[sandytechy20]

@Michaelzzz

Welcome to HP support community.

Update the BIOS

Check for BIOS updates and install them using instructions in the HP support document Updating the BIOS.

Run a hardware test

Follow the steps mentioned this HP document to run the test:- Testing for Hardware Failures.

You can also refer this HP document for more assistance: - Click here

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[Michaelzzz]

As I mentioned before, I already updated the BIOS.

And the hardware test showed nothing out of the ordinary.

[Jeet_singh]

@Michaelzzz,

HP does not recommend to use Third party measuring apps as they are not tested by HP and may not be accurate. 

I would recommend you go through the steps suggested in this support document for - HP Notebook PCs - Reducing Heat Inside the Laptop to Prevent Overheating

Let me know the outcome!

Cheers 🙂

[Michaelzzz]

Sorry it took a while to respond, but I was on vacation.

Anyway, the laptop I have is brand new, any of those steps in that link that you've sent me have really nothing to do with anything. Apart from the things I've already tried, as I mentioned before.

It's a brand new laptop and it shouldn't act the way it is. 

Would it be wise to send it back? 

[sisquishy]

I have an HP Pavilion Gaming Laptop as well. Mine has a i5-8300H and a GTX1050Ti. What I found out about thermals is crazy stupid on HP's Engineering part. The cooling solution in the laptop can only cool the CPU at 20w as long as the GPU is under full load. If you use throttlestop to bring the iccMax down to 34amps the CPU will run at/near 20w and you wont see temps break 83c while loading up the GPU.

Now that being said, i did some additional engineering on my laptop to help with the thermals. Drilling Holes in the base of the laptop so that the fan has more direct intake airflow (about 2/3 of the fan is blocked by the bottom base panel), cleaned and re-pasted the cooling solution with Nano IC7 (not conductive), and replaced my cooling pad with one that has dual 140mm fans that blow air up into the laptop and not away from it.

Before making adjustments, fresh install of 1903 with the OEM drivers (NOT FROM HP) temps would range from 89c-104c playing any game on the laptop. The GPU would feed heat into the CPU and since the CPU has a package power of 38w-45w it would feed its heat into the GPU. Dropping the CPU down to about 20w is the ONLY way to fix this.