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- HP Community
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- Heating issue on laptop

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05-14-2021 07:13 AM
Laptop is heating too much on the upside above the keyboard below the display. Any leads to solve this problem. It happens only when charging. Also I have all updated drivers
05-17-2021 06:28 AM
Welcome to HP Support Community
I would like to help
Please ensure the Laptop has the latest BIOS installed https://support.hp.com/in-en/drivers
Also follow the instructions in this Link: https://support.hp.com/in-en/document/c01657439
If the issue persists please contact HP Support in your region for service options
1) Click on this link - www.hp.com/contacthp/
2) Select your product type below.
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Select the chat or get phone number options based on your preferences.
6) Fill the web-form and proceed further.
Thank you
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee