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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
Victus by HP Gaming Laptop 15-fa0000 (680A2AV)

Hello, I am trying to exit the battery calibration. But it's not works when I do E-S-C In sequence 

2 REPLIES 2
HP Recommended

Now the estimated time remaining isn't going down 

HP Recommended

Hi @Tempular67,

 

Welcome to the HP Support Community

 

I understand you are facing a battery-related issue with your Victus By HP Gaming Laptop 15-Fa0000 (680A2AV). Not to worry I will help you to get a resolution to resolve the issue.

 

Let's try the below Troubleshoots steps. 

 

1.    Turn off the Unit.

2.    Disconnect the AC adapter.

3.    Remove any discs from the disc drive.

4.    Remove memory cards from the card reader slot.

5.    Disconnect all nonessential peripheral devices, such as printers, scanners, external hard drives, and USB flash drives.

6.    Disconnect the AC adapter press and hold the power button for approximately 15 seconds.

7.    Reconnect the AC adapter, and then turn on the computer.

Step 2

Turn off the unit and please press and hold the Windows key + letter B key and the power button together for 30 seconds after 30 seconds, 1st release the power button but keep holding the Windows key and B key for ten more seconds and then release these two keys If done correctly, you will see the display flashing once. Please attempt it thrice as this step and Restart the unit

 

Step3

The unit has to be turned off, Press Win+ V while holding these two keys then Press the Power button, continue to hold all three keys for 30 seconds and then release the Power button first and then release these two keys Please attempt it thrice  and then you may get a Pop-Up CMOS Check and it will restart the unit 

Even if you don't get a Pop-up restart the unit manually after 3 attempts.

 

Update the BIOS, Video card & Chipset drivers:

  • Here's the link to download and install the above updates: Click here

Perform Windows Update and HP Support Assistant: (do not skip any troubleshooting steps if you feel steps are repeating) 

To check for updates now, select the Start button, and then go to Settings  > Update & security  > Windows Update, and select Check for updates.

Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool.

  1. To open HP Support Assistant, double-click the HP Support Assistant icon 

https://support.hp.com/doc-images/932/c05040382.jpg

 

  1. Click My devices in the top menu, and then click Updates in the My PC.
  2. Click Check for updates and messages to scan for new updates.
  3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
  4. Click the update name for a description, version number, and file size.
  5. Select the box next to any updates you want to install, and then click Download and Install.

If the issue still persists, then please follow the below steps:

 

Let's try reinstalling the Microsoft ACPI-Compliant Control Method Battery 

 

1) In the search box, type, and open “Device Manager”. 

2) Expand “Batteries”. 

3) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there. 

4) Click on “Uninstall”. 

5) At the prompt put a check in the box to remove the current driver 

6) Shut down the computer. 

7) Remove the battery for a minute and then put it back in. 

😎 When the computer comes back up it should automatically find the driver. 

9) Go to Device Manager. 

10) Expand Batteries. 

11) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there. 

12) Click "Search automatically for updated driver software". Do the same thing with Microsoft ACPI-Compliant Embedded Controller. 

 

Let us try Battery Calibration,

Please charge your computer for 100% and disconnect the charger and continue working on it till the battery drains completely to 0% then connect the charger and  once the unit is charged  100% then check 

 

If the issue still persists, I'm sending out a private message to assist you with the next course of action. Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Take care and have a good day.
Gaya1239 – HP Support.
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