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‎02-14-2023 02:12 PM - edited ‎02-14-2023 02:19 PM

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Recently i brought a HP charger from a local shop and it had 6 months warranty but today suddenly it stopped working. Though the shop said he will replace it. I am concerned about the originality of the charger, please tell me what are some genuine ways to identify a fake charger.

Btw i have a 135 charger. My laptop model is 15-BC406TX

I can even upload the photo of the charger

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3 REPLIES 3

‎02-26-2023 12:35 AM

HP Recommended

Hi @Josh184 

Welcome to HP Support Community. 

Thank you for posting your query. I will be glad to help you.

 

To understand the issue and help you, please get back to me with the details listed below:

- Exact model product number of your HP Product (if you need help, click here for information on how to find your product number ).

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

Take care and have a good day.

Treeko
HP Support


I am an HP Employee

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‎02-27-2023 09:07 AM

HP Recommended

IMG20230227213358.jpg

 Also a number 955761 was written

If its unclear then - NSW23498

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‎03-03-2023 02:15 AM

HP Recommended

Hi @Josh184 

I've sent you a private message with the instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link


I hope this helps.
Take care and have a good day.


Treeko
HP Support
 


I am an HP Employee

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