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Help solve the problem, the laptop is new
09-01-2020 12:27 AM

When I play a CS: GO game after 30 minutes, maybe a little more, differently, the laptop starts to make noise and goes out, turns off, when I play other games this does not happen, the laptop is new to him for a couple of months, I don’t know what to do with it.
It happens that after it turns off, the next time it does not turn off, but it happens that it turns off 2 times
09-01-2020 08:27 AM

could you check what version of bios you have. i have the same model and a new bios update caused this issue to multiple users in this forum. If your bios is f.08 then here is the thread , i think the solution is inside https://h30434.www3.hp.com/t5/Gaming-Notebooks/F-08-bios-update-locking-and-shot-down-problem/td-p/7...

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