Hi, how do i enable usb devices (external mouse/keyboard) to wake my laptop from sleep?

[AldoKHO]

Hi, I can't seem to enable external usb devices to wake my laptop from sleep

Using the trackpad or device keyboard enables me to wake my laptop, can anyone help?

I've tried using cmd commands which gave me a response of I do not have permission, 

Aside from that, the checkbox in control panel device manager is grayed out.

Thanks

[banhien]

@AldoKHO 

Please open Device Manager, USB devices and allow it to wake up machine

      

Regards.

[AldoKHO]

Hi Banhien,

Below i've attached a screenshot for my USB Device management

The checkbox you are referring to cannot be clicked

Any solution to this? Thank you