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AldoKHO
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Message 1 of 3
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Hi, how do i enable usb devices (external mouse/keyboard) to wake my laptop from sleep?

HP Recommended
HP Omen 15 - en0013AX
Microsoft Windows 10 (64-bit)

Hi, I can't seem to enable external usb devices to wake my laptop from sleep

Using the trackpad or device keyboard enables me to wake my laptop, can anyone help?

 

I've tried using cmd commands which gave me a response of I do not have permission, 

Aside from that, the checkbox in control panel device manager is grayed out.

 

Thanks

2 REPLIES 2
banhien
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Message 2 of 3
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@AldoKHO 

 

Please open Device Manager, USB devices and allow it to wake up machine

 

       usb on.png

 

Regards.

BH
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AldoKHO
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Message 3 of 3
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HP Recommended

Hi Banhien,

Below i've attached a screenshot for my USB Device management

grayed out.png

The checkbox you are referring to cannot be clicked

 

Any solution to this? Thank you

 

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