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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.

‎02-10-2025 09:34 AM

HP Recommended
Operating System: Microsoft Windows 11

I bought a laptop on 12th December 2024 and on the 6th day of buying I started facing pop sound from left hinge , I complained to the HP authorised showroom from where I bought it , and I asked for replacement but they regected it , and said it will reduce with time . its 11th FEB and it even increased. Then I complained but now they are saying that they will not replace the item . and for replacement i should approve from HP costumer support . I appplied for call but they didn't responded . 
I bought this laptop after a long hardwork . Why HP ???? . 
I please request you to approve my replacement after confirmation .
pleaseeee HP ............

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1 REPLY 1

‎02-13-2025 11:46 AM

HP Recommended

Hi @9064954174,

 

Welcome to the HP Support Community! 

 

We're here to help you tackle that hardware failure! Don't worry, we've got your back! 

 

To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential. 

 

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name. Alternatively, you can click on this link. 

You can use this link as well: 

Private Messages - HP Support Community

 

 

We're looking forward to helping you resolve this issue! 

 

Stay tuned, and thanks for your patience! 

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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