Hinge broken please help hp???

[Paracha0]

Hello, yesterday when i open my laptop, i feel cracking sound when i see that my front body was cracked from hinge side. At screen bottom body both corners were opened when i see in detail my both hinges were broken. I am soo worried about this because i buied this laptop from my hole savings and i can afford any other laptop. I visit all shops here they are saying that your product has international warranty not local warranty. I live in pakistan and i am soo worried and depressed about this

[Nal_NR]

Hi @Paracha0,

Welcome to the HP Support Community. 

I'd be happy to help you! 

Where was the laptop purchased from? If not purchased from the same region/country, I am afraid, the repair is not possible, since the parts are not available. 

Hope this helps! 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

[Paracha0]

i buy this laptop from Pakistan in my city. Please help me to solve this problem, i am so worried.

[Nal_NR]

Hi @Paracha0,

Welcome to the HP Support Community. 

I'd be happy to help you! 

I understand that this is a Hardware issue. Since the unit might need repair, I would request you to contact HP Phone support who can schedule a repair as per the warranty and the issue can be fixed.

For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.