• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎10-09-2020 12:55 PM

HP Recommended
Product: Pavillion gaming. 15-ec0001ax
Operating System: Microsoft Windows 10 (64-bit)

I have read that the hp 15-ec0001ax can now support 64gb ram (2×32gb). The motherboard has 2 ddr4 slots.

Here is a link to another laptop with the same (ryzen 5 3500u) chipset running 64gb (2×32gb) ram
https://www.amazon.ca/x360-15z-Business-1920x1080-ME2-Backpack/dp/B07X2QZDTM

I might need to update the firmware in order to install 64gb ram.

Please let me know what the maximum ram I can install is. Thank you very much.

1 REPLY 1

‎10-09-2020 01:53 PM

HP Recommended

@Phi1123 

 

Its specs

 

               https://support.hp.com/au-en/document/c06453297

 

No, it supports 32GB (2 x 26GB). You can try 64GB at your own risk

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.