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04-15-2021 11:40 PM
Hello, ive sent my Omen 15 into repairs because of a fan noise and R key problem. After theyve received my Omen 15, they have sent a loaner laptop to me which was a spectre x360. They sent back my laptop 2 weeks ago and i still have the loaner laptop with me. They didn't say anything about how HP was gonna send a box back to get the loaner laptop back or anything.
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