• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎04-15-2021 11:40 PM

HP Recommended
Product: HP spectre x360
Operating System: Microsoft Windows 10 (64-bit)

Hello, ive sent my Omen 15 into repairs because of a fan noise and R key problem. After theyve received my Omen 15, they have sent a loaner laptop to me which was a spectre x360. They sent back my laptop 2 weeks ago and i still have the loaner laptop with me. They didn't say anything about how HP was gonna send a box back to get the loaner laptop back or anything.

 

 

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-16-2021 08:45 AM

HP Recommended

Did you contact Warranty again and explain? I can ask a moderator to see if anyone can contact you, but I would think they would have sent you an email with instructions. Did you check your spam folder?

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎04-16-2021 08:45 AM

HP Recommended

Did you contact Warranty again and explain? I can ask a moderator to see if anyone can contact you, but I would think they would have sent you an email with instructions. Did you check your spam folder?

Was this reply helpful? Yes No

‎04-16-2021 08:55 AM

HP Recommended

I haven't contacted warranty yet, they did not send me an email that went in my spam folder.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.