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‎04-15-2021 11:40 PM

HP Recommended
Product: HP spectre x360
Operating System: Microsoft Windows 10 (64-bit)

Hello, ive sent my Omen 15 into repairs because of a fan noise and R key problem. After theyve received my Omen 15, they have sent a loaner laptop to me which was a spectre x360. They sent back my laptop 2 weeks ago and i still have the loaner laptop with me. They didn't say anything about how HP was gonna send a box back to get the loaner laptop back or anything.

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-16-2021 08:45 AM

HP Recommended

Did you contact Warranty again and explain? I can ask a moderator to see if anyone can contact you, but I would think they would have sent you an email with instructions. Did you check your spam folder?

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2 REPLIES 2

‎04-16-2021 08:45 AM

HP Recommended

Did you contact Warranty again and explain? I can ask a moderator to see if anyone can contact you, but I would think they would have sent you an email with instructions. Did you check your spam folder?

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‎04-16-2021 08:55 AM

HP Recommended

I haven't contacted warranty yet, they did not send me an email that went in my spam folder.

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