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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
Microsoft Windows 10 (64-bit)

I have an Omen 17" laptop with an Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz

 

Even running games like Minecraft the CPU temperature is up in the 70's with the fans on the CPU side spinning up to max revs at times, is this normal, the GPU is hardly breaking a sweat mid 40's

 

CPU is still up in the 60's running at 15 -20% utilisation

 

I suspect the cpu heatsink may not be seated correctly ?

 

Any ideas anyone before I raise a support ticket.or is this "normal"

1 REPLY 1
HP Recommended

@Wilbo123 Welcome to HP Community!

Click here for steps to resolve overheating issues, you could try reducing the resolution on the in-game settings and switch the windows settings to performance rather than visual effects to make a minor change, however, the game may heat up your PC, hence make sure you are using a cooling pad as well, to be on a safer side.

 

Here's how you change windows settings:

  • Go to Start Menu > click on Settings.
  • Type performance > choose to Adjust the appearance and performance of Windows.
  • In the new window, go to the Visual Effects and select Adjust for best performance.
  • click Apply and Ok...this should do the trick.

I must let you know that its normal for a gaming PC to heat up, and with an Intel CPU such as the one you have, there's nothing to worry about, for details on why you don't need to worry: 
Click here to go through the CPU specifications, look under Tjunction of the CPU, it supports up to 100°C.

 

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Riddle_Decipher
I am an HP Employee


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