How to extend Warranty

[OmenNomad]

How can i extend my warranty?

My laptop came with a 1-year warranty and i'm trying to extend it. I bought my laptop from Oman. Let me tell you that it has been very difficult to find this information...you can't even find an HP email to reach out to 😕

Can anyone advise? How do i get these "Care Packs"...

[Dragon-Fur]

@OmenNomad 

Try here...

Care Pack - Optional Coverage Plans

Enter your product number in the form to view available Warranty plans for your computer

• Care Pack Central
• Care Pack Services Definitions
• Care Pack Overview (Scroll down > view / find phone contact number)
• HP Consumer Services (Care Pack and Service Purchase Information) 1-866-724-8600
• Outside of the USA / Canada Care Pack Services

Reminder: 

1. Always verify phone numbers in the HP website information.
2. Not your region?  Scroll to the bottom of the page and click Flag > change to your region

More…

• HP Out-of-Warranty Support – Purchase Options

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[OmenNomad]

@Dragon-Fur

Thank you for the reply! I apprecaite you taking the time to write back.

1. That's useful to find out the available options, however it is still the USA website. Upon browsing the options, it does not allow me to order or shop.

2. That's good to know, but does not allow me to shop.

3. That's a USA contact number. Honestly i haven't tried calling it, but i dont want to do an international call only for it to fail. I'll leave it as a last resort.

4.  Samer as point no.3

5.  That's for Australia and some Asia pacific countries.

I've tried changing to the Middle East region, but there's not CarePack options at all.

Honestly i had no idea HP could be so difficult. If you consider how time i've put into this, i'm having second thoughts about getting this Omen Laptop. Its like HP went waaaaay out of it's way to make it very difficult to reach a person. Even their Chat Bot does not to escalate to a human when it failes to solve your query...

[Dragon-Fur]

@OmenNomad 

Opening the "outside the us" website > Click Contact us does seem to provide a limited number of countries / numbers.

OK...

Edits - Add Content

This might be what you seek.  I searched for "HP Care Pack Middle East"

Protect your investment with an HP Care Pack - Middle East

I am wondering if the main HP Support contact provides a menu option for Care Pack. 

“Everywhere” Contact Information - HP Technical Support

Contact HP Support – Assistance Portal

HP World-Wide Support

 Select your region and follow the prompts

I will forward a request for you.

Should we hear back, you will see a response here before HP contacts you using other means.

Meanwhile, consider contacting HP (above) to see if the options include talking to CarePack.

Option:  HP Agent Response on the Community Site

• An HP agent will post back here before contacting you privately.
• Agents are identified by the "HP" icon  next to the Profile ID avatar.
• HP Moderators are identified by the "Mod" icon  next to the Profile ID avatar

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

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[Dragon-Fur]

@OmenNomad 

I edited my previous post.

The Middle East Contact:

This might be what you seek.  I searched for "HP Care Pack Middle East"

Protect your investment with an HP Care Pack - Middle East

Please try contacting HP Care Pack.

If you cannot do so, let us know and I will push the request for help.

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

Click Thumbs Up on a post to say Thank You!

Answered? Click post "Accept as Solution" to help others find it.