How to stop HP Display Control Service from trying to install multiple times a day and failing!

[Jebcovet]

Deep_World, any ideas here with the added posts? I also now see that this seemed to start after an HP Software Driver update on 1/21/26 ( HP Inc. Driver Update (1.85.4367.0)). Thanks HP for futzing us all up! Please try and rectify this!

[krzemien]

That's just from yesterday:

And there's more, today and in preceding days.

And indeed, triggered by this:

Installation Successful: Windows successfully installed the following update: HP Inc. Driver Update (1.85.4367.0)

Care to fix it ASAP, @HP, please?

[NYCChick]

The fact that there are 6 people with the same question in a recent timeframe shows a problem...and your suggested solution for #1 , #2, #4 and #5  is not fixing it.  My HP Pavillion All-in-One PC 27, Product 577B6AA is up to date with all updates and drivers.  So that leaves #3.  If I remove this HP Display Control how do I reinstall it?  It's my understanding this is a third party program, so where would I find it to reinstall it?  Do I need this program?  This issue has become very annoying!

[krzemien]

...so having dug a bit more about it just now:

1. This is something that Microsoft, not HP, pushed en masse to (some? all?) HP devices few days ago, without asking for:

2. One can find the hpcustomcapcomp.inf_amd64_XXXXXXXX.ini file along matching hpcustomcapcomp.inf_amd64_XXXXXXXX folder here:

C:\Windows\System32\DriverStore\FileRepository

CAUTION: DO NOT ATTEMPT TO REMOVE ANYTHING FROM THAT REPOSITORY, OTHERWISE RISK BREAKING YOUR OS!

3. When I run setup files via HPDCSetup.exe (contained within), I am ultimately getting:

Which confirms, that this is something that should not have been pushed to my device in the first place.

4. I have never had installed nor used this service on this PC.

In the view of rather complex HP<->Microsoft relationship in that respect, I do therefore wonder how long it will be before it's reverted, or mopped up.

[September915]

This so frustrating for me too... and I am having the exact same things happen... I have an HP All-in-One Desktop PC 24-cr0000i (70P28AV) ...

Error 02/05/2026 11:25:46 MsiInstaller 1013 None
Product: HP Display Control Service -- The device is not a supported system. Aborting installation.

19 times since 01 FEB 2026...
1st: 4 times
2nd: 5 times
3rd: 6 times
4th: 2 times
5th: 2 times (in less than 30 minutes)

Error 02/05/2026 11:25:45 MsiInstaller 10005 None
Product: HP Display Control Service -- The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2753. The arguments are: DisplayControl, ,

19 times since 01 FEB 2026...
1st: 4 times
2nd: 5 times
3rd: 6 times
4th: 2 times
5th: 2 times (in less than 30 minutes)

When I went to Device Manager and looked at the Software Components, I found HP Application Enabling Services.  I scanned for hardware changes and nothing, but when looking at properties I was able to see a list of events that dates back to the day after I set this computer up.  There are many other errors and issues occurring too that started with this and as I am searching everywhere for answers from HP more specifically... I have not seen them respond to a lot of the question s on this issue.  

[Cateto]

The problem is caused by the HP Inc. Driver Update (1.85.4367.0)

The only way I fixed mine was to roll back that driver in Device Manager then  I went to Software Components Device then I opened  “HP App Enabling Service” then I opened the rriver tab in that and selected roll back and restarted my HP and everything went back to normal. 

[Tm1015 · Accepted solution]

I had this same issue on my HP ENVY TE01-4000i series Desktop PC running Windows 11 Home, version 25H2.

It seemed to start after HP Inc. Driver Update (1.85.4367.0) was installed.  I started getting up to 14 "HP Display Control Service -- Unsuccessful application installation" warnings a day in Reliability Monitor.

After 6 days of this I found a solution by a poster DonT54 on another thread on this site that's titled:

    Optional Driver Update(1.85.4367.0) Causing An Unwanted 3rd Party Service To Try & Install

Per his post I went to:

     Control Panel->Device Manager->Software components->HP Application Enabling Services

I opened the Driver tab and verified the Driver Version was 1.85.4367.0

I selected Rollback Driver.  Once this completed, I verified the Driver Version now displayed 1.83.4311.0

It's been one and a half days now with no more warnings.

[Dave4442]

Thank you it worked! Good job!

[krzemien]

...not trying to put spanner in works, but: what guarantee do you have that this component will not get updated silently again upon next Window boot, or (more likely) windows update run?

[panthra]

Thank you! Its been driving me nuts. I know it might only be a short lived fix, owing to the driver having to be updated again at some point automatically, but at least for now it will give it a break.