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03-18-2026 09:47 PM
I'm replying to my own post because all of everything HP does is obtuse at best and otherwise diabolical. My laptop is a 17t-ck200 according to device manager. According to the box label it is 17t-cm200. And if I search further I'm sure HP refers to it as another number but I don't remember where I found that. Bottom line: I'm making sure everyone I know is entirely aware of the multitude of problems I've had with this and other HP laptops. After years on support assistant they don't even have the correct owners manual. That's a big clue. My experience is their hardware is among the best for the money. But their software and support are near the very bottom...
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