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HP Recommended
HP OMEN 15-DC0051NR
Microsoft Windows 10 (64-bit)

Hi, my 1 month hp omen 15-dc0051nr 

Won't turn on, I checked the charger on the laptop it blink orange.

I opened the motherboard and find that there was some corrosion close to the back side where you find the hdmi, ethernet port. I used some isopropyl alcohol 91% to clean.

Close everything let the laptop charge for 10 min.

Turn on but no screen. The laptop look workin keyboard light,  hhd light, all on.

Turn off, open again to find out that where I find the corrosion before a small piece come out I think it's call BUS that was soldered to the motherboard. Now the laptop doesn't turn on anymore just blink orange light on charger side.

How can I soldered that small part back.

 

20181108_033459.jpg

 

20181108_033511.jpg

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@jkgamestech

You need to contact HP Support for a warranty issue ASAP. Dont attempt to solder anything or you will void the warranty.

Use this link to contact them...

Contact HP Worldwide | HP® Official Site

 

View solution in original post

4 REPLIES 4
HP Recommended

@jkgamestech

You need to contact HP Support for a warranty issue ASAP. Dont attempt to solder anything or you will void the warranty.

Use this link to contact them...

Contact HP Worldwide | HP® Official Site

 

HP Recommended

Even if I already opened the back of the laptop?

HP Recommended

Opening the back wont void the warranty. Just to do anything else except put it back together and contact HP instead.

HP Recommended

Thanks I arranged a pick with HP

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