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‎09-30-2021 11:33 PM - edited ‎09-30-2021 11:33 PM

HP Recommended
Product: HP Pavilion Gaming 16
Operating System: Microsoft Windows 10 (64-bit)

I bought an HP care pack for my laptop and have been waiting for an email or activation for about five weeks now not counting the week I purchased the care pack. I am worried because this is taking too long.

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3 REPLIES 3

‎10-04-2021 01:45 PM - edited ‎10-04-2021 01:45 PM

HP Recommended

Hi@KevinG4589,

 

Welcome to the HP Support Community!

 

Don't worry I'll try to help you out.

 

Please find the self-help HP Care Pack Registration link

 

Hope this helps! Keep me posted.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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‎10-04-2021 01:49 PM

HP Recommended

I did this about two days ago. If i may ask How long does it usually take?

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‎10-05-2021 12:19 PM - edited ‎10-05-2021 12:19 PM

HP Recommended

Hi@KevinG4589,

 

To get updated its takes  5 to 7 business days normally.

 

To check the details go HP Customer Support - Product Warranty Check putting the serial number link

 

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