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‎12-16-2022 04:31 AM

HP Recommended
Product: HP Elite Dragonfly Notebook PC IDS Base Model
Operating System: Microsoft Windows 11

Whenever I start the computer It gives me a notification that tells me to restart the computer And when I restart It keeps telling me the message even though I restarted the computer

Category:
4 people had the same question
3 REPLIES 3

‎12-16-2022 08:15 AM

HP Recommended
@MisterBegginer wrote:

OS Name: Microsoft Windows 11 Pro

Version:10.0.22621 Build 22621

System Model: HP Elite Dragonfly

System SKU: 6FW28AV

Processor: Intel(R) Core(TM) i5-8365U CPU @ 1.60GHz, 1896 Mhz, 4 Core(s), 8 Logical Processor(s)

BIOS Version/Date: HP R93 Ver. 01.11.00, 11/19/2021

please help

Hello @MisterBegginer 

I'll check it out ...

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‎12-17-2022 01:13 AM

HP Recommended

What does that mean (Checking Out) Also At first chrome extremly slow but I fixed it

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‎12-17-2022 04:32 PM

HP Recommended

Hello @MisterBegginer 

 

(1) Test your hardware Using the HP PC Hardware Diagnostics (UEFI)

--->>> Perform Extensive Tests

https://support.hp.com/us-en/document/ish_2854458-2733239-16

See section <Running HP PC Hardware Diagnostics UEFI tests when Windows doesn't start>

 

See how it works:

https://www.youtube.com/watch?v=14GKIpGPNRM

 

(2) Please report your results ( error messages, take pictures )

( if serial number, device id, UUID, System Board CT Number is displayed, please blur )

Test Your HP Computer Hardware Using HP PC Hardware Diagnostics UEFI | HP Computers | HP Support
Test Your HP Computer Hardware Using HP PC Hardware Diagnostics UEFI | HP Computers | HP Support
youtube.com/watch?v=14GKIpGPNRM
This video shows how to test your HP computer hardware using HP PC Hardware Diagnostics UEFI. If you suspect that your computer has hardware issues, follow the steps in this video to isolate and identify them using the HP PC Diagnostics UEFI. Chapters: 00:00 Introduction 00:18 Download and install
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