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HP Recommended
Victus by HP 16.1 inch Gaming Laptop PC 16-d0000 (2V8U8AV)
Microsoft Windows 10 (64-bit)

Hello, I have HP Victus 16 laptop I bought it  in March.
Laptop screen sometimes start flickering, duplicate taskbar, videos start glitching, screen becomes blurry. I tried to update drivers, reinstalled them, downloaded it from manufactory and reinstalled but the problem continues every couple of days.  This problem bothers me a lot. What should I do?

3 REPLIES 3
HP Recommended

Hi@Krabatas,

 

Welcome to the HP Support Community! I'd like to help!

 

I see you are experiencing flickering issues with the Victus By HP 16.1 Inch Gaming Laptop PC.  

 

I have a few recommendations 

  • Update your Notebook computer to latest BIOS from HP.COM.
  • Make sure the Windows and HP support assistant updates are up to date. 

Try and check in Bios using the F10 key if the screen is flickering in Bios. To enter Bios, click restart and keep tapping the F10 key and then turn on the PC at the same time to enter Bios screen. 

 

If the issue persists in Bios then it is a hardware issue on the screen. 

 

For any hardware issue or repair please click on the link Phone Assist Worldwide

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.


Have a great day!

HP Recommended

Hello,  flickering takes only a few seconds most often so I can't to check it in BIOS if I restart it dissappears. Only a couple of times it flickered longer. 

HP Recommended

Hi@Krabatas,

 

Thank you for responding, I appreciate your time and effort.

 

You can try doing Reset PC Keep my files from windows and check if it works.

 

The HP Cloud Recovery Tool allows you to download recovery software to a USB drive. You can use the downloaded recovery image file in order to install the Windows operating system. 

 

Click here for the HP Cloud Recovery Tool (Windows 10) link.

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

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