Hp Victus Laptop Fan Issue.

[SongulD]

My almost brand new HP Victus gaming laptop started to have fan issue. Fans are not working and it gives 90b error. It just update itself and then the problem started. What should I do to fix problem? 

[Irfan_06]

Hi @SongulD,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are facing an issue with your Laptop that has a 90B error.

Follow the below steps to fix the issue.

A) Perform a power drain on your PC.

1) Unplug the power cord from the PC & wall.

2) Disconnect the power cable from the AC adapter if it is a detachable part and keep it aside.

3) Press and hold the power button down for 15 seconds and release the power button, wait for about 30 seconds.

4) Plug the power cord back into the AC adapter, then connect it to the wall and to the charging port on your PC.

5) Power on the PC.

B) Update the BIOS for your PC by clicking on the link.

Make sure you keep only the charger plugged in while updating the BIOS for your PC.

Click on the + sign next to BIOS and then download the file.

Open the file and follow the on-screen instructions to complete the update.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support

[SongulD]

I did the power drain process and now when I power on the computer first  it gives 90B then when I click the enter to continue to start computer it says update is ongoing but then it gives 90X error and not starting computer. After few attempts it allowed me to start computer and I would be able to check update bios but it says it already has last update, when I click to check for windows updates it shows 10 or 12 updates but it is not updating. On the other hand since fans are not working it's warming up so I am afraid to get the computer some damage so I turned it off. 

[SongulD]

I did the power drain process and now when I power on the computer first  it gives 90B then when I click the enter to continue to start computer it says update is ongoing but then it gives 90X error and not starting computer. After few attempts it allowed me to start computer and I would be able to check update bios but it says it already has last update, when I click to check for windows updates it shows 10 or 12 updates but it is not updating. On the other hand since fans are not working it's warming up so I am afraid to get the computer some damage so I turned it off. 

[Irfan_06]

Hi @SongulD,

I am sorry to hear that the above steps did not help much but i do appreciate your efforts in performing the troubleshooting steps.

The support on the HP community is currently available within certain constraints. We are striving to enhance our assistance and broaden its scope. We appreciate your understanding and patience.

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a great day ahead!

Irwin6

HP Support