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06-20-2022 08:29 PM - edited 06-20-2022 08:31 PM
When the cpu and gpu in my hp omen 15 r5 doing heavy loads like playing games the battery drains 6% every hour even when plugged in .
Is that a hybrid power mode when the gpu and cpu drains power from battery and ac adapter in heavy loads ?
i did check the battery and ac adapter in uefi diagnostic and it says nothing was wrong with it. I did the tests with all components and it says nothing was wrong. I updated to latest bios version.
is something wrong with laptop or are hybrid power normal in heavy loads in games and apps ?
My components are ryzen 5 5600h and nvidia rtx 3060
It dosent drain power from battery when i play less heavier games.
06-20-2022 10:28 PM
@dansve100 wrote:... It dosent drain power from battery when i play less heavier games.
Sounds like the AC Adapter is under wattage rating for your machine. Is it still under warranty ? If yes, please contact HP in your country to have a new adapter (charger).
Regards.
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