Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

Hp omen Underperforming

HP Recommended
OMEN by HP Laptop-dc0xxx
Microsoft Windows 10 (64-bit)

Im using this laptop it has GTX 1060 with a i5 8th gen and a 144hz screen for sometime now and recently its started underperforming and it gets really frustrating i have tried everything from scanning my files using command prompt to find any issues (it says it didnt find any) also my graphics drivers are up to date and i also updated by BIOS everything is up to date, Im getting 80 to 70 sometimes even 60 fps in overwatch in ALL LOW settings sometimes it does go to 135 which i capped my fps at . This also happens in other games aswell such as Rainbow Six Seige its worse in that game i play on all low and get 80fps with drops down to 30 fps i dont think thats normal for a GTX 1060. Is there anything i can do? any help would be appreciated..

HP Support Agent
HP Support Agent
31,166 31,117 2,618 3,995
Message 2 of 2
Flag Post
HP Recommended

@Piggles Here's what I suggest you do:

Right-click your desktop background and select NVIDIA Control Panel. You can also find this tool by performing a Start menu (or Start screen) search for NVIDIA Control Panel or by right-clicking the NVIDIA icon in your system tray and selecting Open NVIDIA Control Panel.


To quickly set a system-wide preference, you could use the Adjust image settings with the preview option. For example, if you have old hardware that struggles to play the games you want to play, you may want to select “Use my preference emphasizing” and move the slider all the way to “Performance.” This trades graphics quality for an increased frame rate.


By default, the “Use the advanced 3D image settings” option is selected. You can select Manage 3D settings and change advanced settings for all programs on your computer or just for specific games. NVIDIA keeps a database of the optimal settings for various games, but you’re free to tweak individual settings here. Just mouse-over an option for an explanation of what it does.


If you have a laptop with NVIDIA Optimus technology — that is, both NVIDIA and Intel graphics — this is the same place you can choose which applications will use the NVIDIA hardware and which will use the Intel hardware.


P.S: Welcome to HP Community 😉


Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation