Hp victus 16 overheating and fps drops

[woxey]

Hi everyone,

I bought a victus 16 gaming laptop with 3060 4 days ago. I downloaded different game like dishonored 2 rdr 2 and mc. And when i try to play these games my cpu temp is around 95-100 and my fps locked 30 like 5 minutes. I downloaded omen hub and selected the performance Mode.fps drops are gone but my cpu temps like +100 . İ I talked to customer services and they said its ok to play this temps and it can be drop like this sometimes .I didnt use laptop before and i have no idea what to do. Is it ok to play this temps? or how can i fix the drops?

Thanks for your helping 

[ub6424]

Hello @woxey 

Sorry to hear that you are having problems ... I would like to help you.

Let me check your basic system configuration before we dive deeper ...

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

Processor

BIOS Version/Date

BaseBoard Product

BaseBoard Version

(2) Start Windows <Device Manager>

- Expand <Display adapters>

- Expand <Monitors>

- Expand <Network adapters>

- Expand <Sound, video and game controllers>

- Expand <Other devices> ? (Those entries are for hardware for which Windows has not loaded a suitable driver)

--->>> Send screenshot

(3) Please report back

[woxey]

[ub6424]

Hello @woxey 

(1) Create Windows system <restore point>

How to Create a System Restore Point on Windows 10 or Windows 11

(2) Download and install / update

Intel Dynamic Tuning Driver

1.0.10702.25133 Rev.C

3.4 MB

Feb 1, 2022

Download

Intel Management Engine Interface (MEI) Driver

2210.2.80.0 Rev.E

1.7 MB

Sep 5, 2022

Download

Intel Serial IO Driver

30.100.2148.1 Rev.C

0.9 MB

Sep 5, 2022

Download

Intel High-Definition (HD) Graphics Driver

30.0.101.2079 Rev.E

474.4 MB

Oct 19, 2022

Download

NVIDIA High-Definition (HD) Graphics Driver

30.0.15.1179 Rev.D

1019.3 MB

Mar 15, 2022

Download

OMEN Gaming Hub SDK Package

1.0.67 Rev.A

42.8 MB

Nov 25, 2022

Download

(3) This is a workaround to protect your notebook from overheating in the long run

Set "maximum processor percentage" in Windows to 98%

--->>> How to show or hide Minimum and Maximum Processor State in Power Options in Windows 11/10

(4) Enable Ultimate Performance Plan in Windows 11

(5) Restart Windows

(6) Test again and monitor CPU temperatures

(7) Please report back

[woxey]

  

 i did all of this but except ultimate powerplan (its missing , i played on high performance)  but it didnt work. 

sometimes my cpu temp drops to 60-70 but this time fps lock to 30 for 1 or 2 minutes. should i  re-install win 11 and the drivers 

[ub6424]

Hello @woxey 

Under the given thermal conditions, massive overheating problems will occur sooner or later.

I advise you to return the notebook immediately.

You should go to a notebook store and look at different brands and models and "test" them with your own hands and then make a decision. It should not be the cheapest or most expensive notebook !

Kind regards