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- Huge display bleed with dead pixels

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05-02-2024 03:51 AM - edited 05-02-2024 04:03 AM
I buyed this laptop a month ago noticed little bleed near it's corners I trusted hp service so much I dispute to replace my display and then it got huge again later they took my laptop to service centre and replaced it's bazel after that issue still persists with 2 dead pixels now I complain they said it is physical damage but it was there from the start when they brought my laptop back and they say if bleed is visible in dark environment it is normal what the hell then why they gave RGB keyboard to use it in sunlight? and there r so many problems like hinge crackling , touchpad keyboard problem, game crashes regret my purchase . hp please help me 🙏
05-02-2024 05:06 PM
Hi @Rohit882,
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to assist you.
I see that there is an issue with the laptop hardware and may need repair.
The support on the HP community is currently available within certain constraints. We are striving to enhance our assistance and broaden its scope. We appreciate your understanding and patience.
I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link
Take care and have a good day.
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee