I Can't run 4k or 8k videos in my laptop

[Ak1402]

I am using HP Victus-15 
CPU: AMD RYZEN 5 5600H
GPU: AMD RADEON 6500M

RAM: 8GB DDR4 (3200MHz)

But i can't run 4k video in youtube. If i run 4k video it runs slowly or lag. somtime it will stuck, but my network speed is good.

then i chech taskmanager the cpu is using 100% while running the 4k video

[Raj_05]

Hi @Ak1402,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

Your HP Victus 15 laptop has decent specs, but 4K video playback can be demanding, especially if the CPU is maxing out. Here are a few things you can try to improve playback performance.

Update Drivers:

• Make sure your graphics drivers are up-to-date. Go to the AMD website or use the AMD Radeon Software to check for updates.

Check for System Updates:

• Ensure your operating system is updated to the latest version.

Adjust Video Playback Settings:

• On YouTube, you can try lowering the video quality to 1080p or 1440p to see if that reduces the load on your CPU.

Close Background Applications:

• Close any unnecessary applications or processes running in the background that might be using CPU resources.

Optimize Power Settings:

• Go to your power settings and make sure you are using the "High Performance" power plan, which can help your CPU perform better.

Check Hardware Acceleration:

• Ensure hardware acceleration is enabled in your web browser settings. This can offload some of the video processing to your GPU instead of the CPU.

Clean Up and Defragment:

• Perform a disk cleanup and defragment your hard drive (if you're using an HDD). If you have an SSD, ensure it's optimized.

Monitor Temperature:

• High CPU usage can sometimes be a result of overheating. Check if your laptop is getting too hot and clean the vents or use a cooling pad if needed.

If you've tried these steps and still face issues, it could be worth considering a hardware upgrade, such as adding more RAM or using an external GPU if possible, to handle more demanding tasks like 4K video playback.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support