I believe my power adapter is prone to overheating

[Ajika]

I am using the stock 230W power adapter that came with my HP Omen 17-cb1055cl.  After a couple of hours playing hardware intensive games, I decided to measure how hot the adapter got: 140F.  This has been ongoing but I only decided now to measure it. Is this normal for these high-wattage power adapters? If not, does it create a bottleneck (that I have not yet noticed)? What should be the target temperature for this?

[Gaya1239]

Hi @Ajika,

Welcome to the HP Support Community

I understand you are facing an issue with the power adapter overheating with your OMEN Laptop - 17-Cb1055cl. Not to worry I will help you to get a resolution to resolve the issue.

Please try the following Troubleshoots steps. 

1.    Turn off the Unit.

2.    Disconnect the AC adapter.

3.    Remove any discs from the disc drive.

4.    Remove memory cards from the card reader slot.

5.    Disconnect all nonessential peripheral devices, such as printers, scanners, external hard drives, and USB flash drives.

6.    Disconnect the AC adapter press and hold the power button for approximately 15 seconds.

7.    Reconnect the AC adapter, and then turn on the computer.

Step 2

Turn off the unit and please press and hold the Windows key + letter B key and the power button together for 30 seconds after 30 seconds, 1st release the power button but keep holding the Windows key and B key for ten more seconds and then release these two keys If done correctly, you will see the display flashing once. Please attempt it thrice as this step and Restart the unit

Step3

The unit has to be turned off, Press Win+ V while holding these two keys then Press the Power button, continue to hold all three keys for 30 seconds and then release the Power button first and then release these two keys Please attempt it thrice  and then you may get a Pop-Up CMOS Check and it will restart the unit 

Even if you don't get a Pop-up restart the unit manually after 3 attempts.

If the power light is blinking then try to check the charger,  connecting another charger if the light is glowing study so that the battery is charging well  then its good and it's blinking then we have to check if there is any hardware issue

Click here for the HP Notebook PCs - Using and troubleshooting the AC power adapter

HP PCs - Managing power options (Windows 10)

Please  update Windows and HP support assistances updates 

And update Bios and other drivers please click on the link. to update the drivers. 

follow this link to run the test hardware test 

I hope this helps! Keep me posted. 

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