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‎09-07-2021 08:18 PM

HP Recommended
Product: pavilion 16-a0032dx
Operating System: Microsoft Windows 10 (64-bit)

had to buy a new charger but battery is completely dead tried using a90 watt charger and not getting any charging lights and not booting up does these laptops need the full 200 to just charge device

Category:
1 REPLY 1

‎09-07-2021 10:59 PM

HP Recommended

@walkewithme 

 

The specs of your machine is

 

               https://support.hp.com/us-en/document/c06659931

 

It requires  200 W Smart AC power adapter. You can use higher wattage charger BUT lower wattage charger won't work. You need a charger part # L00818-850 which you can buy from  

 

              https://partsurfer.hp.com/Search.aspx?searchText=L00818-850

 

Regards.

BH
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