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- I have 4gb of ram in my laptop but I only got 1gb usable

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10-15-2020 07:57 AM
I reformat my laptop because its slow and it has many unimportant files. Then, after I reformat it, I checked the ram and I only got 1gb usable and I haven't installed a single app, How can I free some of my ram?
10-18-2020 07:41 AM
I reviewed your post and I understand that you are getting 1GB usable RAM after reinstalling windows.
Don’t worry, I assure you I will try my best to get this sorted.
How did you reinstall Windows?
Did you install a retail copy of Windows? Is it 32bit or 64bit?
Meanwhile, I recommend you follow the below steps and check if it helps.
- Click Start. , type msconfig in the Search programs and files box, and then click msconfig in the Programs list.
- In the System Configuration window, click Advanced options on the Boot tab.
- Click to clear the Maximum memory check box, and then click OK.
- Restart the computer.
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
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The_Fossette
I am an HP Employee