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‎03-12-2023 01:56 AM

HP Recommended
Product: OMEN Laptop - 15-en0002ax

Screen shows some lines when I turn on the pc. The line does not disappear. I have attached a image below. Kindly help me resolve this issue.The line below the checkbox.The line below the checkbox.

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1 person had the same question
1 REPLY 1

‎03-15-2023 08:59 AM

HP Recommended

Hi @GeofrayPaul,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

To be able to answer you effectively, we need some information.

 

Do you see the lines in the bios as well?

Unfortunately, the image does not show the lines or it's not clear. 

Was there any damage happened to the display?

However, if you are looking to service the unit, This might require one on one interaction to fix the issue.

 

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

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