-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Gaming
- Gaming Notebooks
- I have problem with Fps

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
02-05-2021 02:30 PM
Your Processes look normal. Fortnite is taxing that little i5 a fair amount.
What graphics driver is installed? Don't just say the latest one, I need to know the number.
Run the NVIDIA Control Panel to find it. On the panel, click on Help > System Information. The driver version is listed on the top in Details.
02-05-2021 05:22 PM
Reading up on the NVIDIA forum, that driver seems to be cause the same issue with several other users.
You could try one of two things.
- They have a beta fix that may or may not work to rectify 461.40... https://nvidia.custhelp.com/app/answers/detail/a_id/5158
- Or uninstall the current and install a version that's several versions back. I would go back at least 3 or more versions. Maybe this one... https://www.nvidia.com/download/driverResults.aspx/167106/en-us But if you roll back, do a clean install with Guru3D DDU. Scroll to the bottom of its website to get to the downloads... https://www.guru3d.com/files-details/display-driver-uninstaller-download.html
Thats about the best I can offer.
- « Previous
-
- 1
- 2
- Next »
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.