I’m having massive FPS drops on my Pavilion laptop 15-cd0xx

[Ipayne18]

Hello, I have been having FPS problems. I am running AC Odyssey and have an average of 30 FPS which drops down to 10-15 while playing🤢. I have been scouring the internet looking for some help but a lot of the advice has not helped much. I have updated my drivers (an in game notification pops up telling me that I have an unsupported driver and that I need to update that driver. I updated my driver to the most recent one, 22.19.180.513; which is the one that the game calls for yet the notification still pops up), I have customized settings to optimize performance, I have set my power settings to prefer performance over efficiency, and I still have not seen much, if any, change. I have an AMD A12-9720P Radeon R7, 12 compute cores 4C+8G and I have 12gb of RAM; these should be running AC fine, and I should be getting high FPS, but sadly that is not the case... any help would be much appreciated. Thanks! 

[Damnation]

Are you playing with your laptop plugged in? This is my first tip because the battery can not supply enough power for demanding tasks. We just arent there in technology yet. Maybe another decade. If you are playing plugged in tho you may have to lower some settings or lower your resolution.

at those specs 30 fps would be great. You may have to lower some settings in AC Odyssey. It is a very demanding game and it is new which means it is not very optimized yet. Games dont get optimized very well until that have benn out for a few years. You will have to contact the developer of the game if plugging in and lower settings and resolution does not help. 

Also when you drop resolution for performance you will need to keep the aspect ratio the same to keep the image from being skewed stretch or too distorted to play. if you have it on 1080 try 720p. (1920x1080 drops to 1280x720 very nicely)

also the game may have mistaken your hardware and put settings up that it can not handle. You may be able to get above 30 by the ingame settings like turning off FXAA or TSAA or ambient occlusion texture details and such.

[REO51ST]

Welcome to the HP Support Community @Ipayne18

HP Computers with AMD CPUs - High CPU Utilization Causes Reduced Performance and Fan Noise

https://support.hp.com/us-en/product/hp-pavilion-15-cd000-laptop-pc/15551395/document/c06103509

To better assist you, the members will need the exact model number or product number of your laptop/desktop or printer???

HP Notebook PCs - How Do I Find My Model Number or Product Number?

 https://support.hp.com/us-en/document/c03754824

REO

PLEASE DO NOT POST ANY SERIAL NUMBERS

[Ipayne18]

Yes I have been playing with my laptop plugged into a power source, in fact if I don’t my FPS drops down to 1-5. I lowered the resolution to 1280x720 (1366x768 is native) and it increased the performance by 2-4 FPS, but it also killed any type of detail and actually made playing more difficult. I turned of FXAA, ambient occlusion, and such; in general those increased the FPS by 1 or 2 but nothing noticeable. I think I’m leaning towards my RAM impacting my performance and replacing/increasing it, but that sounds like it’s expensive and time consuming. 

[Ipayne18]

My model number is: 7265NGW

My product ID is: 1KU37UA#ABA

Also, it seems that my CPU model is AMD family 21 (21=15h) therefore my processor is affected, thanks for the link and info, it’s kinda bitter sweet.

Although, I have also had updates since, yesterday in fact, so would the processor issue persist even though I have my laptop updated regularly?

Apparently the fix is built into the updates, I just wonder if the fix applied itself or not; and if so then why do I have issues, if not then at least I know the issue (or one of them). 

Merry Christmas by the way, I appreciate your support and advice; truly this season would not be fulfilled without an Odyssey.