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I think battery problem

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Microsoft Windows 10 (64-bit)

I replace the battery of my laptop due to problem in original battery, My laptop is not able to start without charger plugged in for some time after i replaced the battery, if i starts laptop without charger the power LED starts and immediately goes off and cant able to start but after plugged in it will starts but if power will cut off the laptop is shutdown but if i charged the laptop fully then it will be good in working 

laptop is working properly when fully charged but after one day the laptop required startup with plugged in. 

so help me to solve this problem. 

the system fast test shows 


battery Check : Primary - OK (0)

Primary : Logic State - OK(0), Charger State - Not Available 



HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended



Welcome to the HP Support Community.


Let's do a BIOS update:


If the issue persists let's do a battery test using HP Support Assistant (second option):


Let us know what happens.


If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!



Have a great day!


I am an HP Employee

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