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HP Recommended
Microsoft Windows 11

How can I find if i have a 4 zone rgb keyboard or not when registering my product is shows me different photos of laptops in the HPSA it shows a picture of a laptop with a 4 zone rgb backlit keyboard but does not say if it has it in the hardware specifications. And in the website when I register the product in it show a different photo of one with only red back lit keyboard and some wrong hardware specs and still does not say wheter or not it has a 4 zone rgb keyboard or not how can i find if it has it or not?

1 REPLY 1
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@cruxifixb 

 

What is your machine ? Does its specs say similar to the following line ?

 

                Full-size 4-zone lighting backlit keyboard with numeric keypad and NKRO

 

When opening your machine for the first time, did it show similar to the following image

 

              omen kb.png

 

Regards.

BH
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